Frequently Asked Questions
Everything you need to know about your Quad Lock gear and orders.
How do I know if the Quad Lock case will fit my phone model?
We offer precision-engineered cases for a wide range of iPhone, Samsung Galaxy, Google Pixel, and Huawei devices. Please use our device selector on the product page to find the exact match for your specific model.
Are Quad Lock mounts compatible with all types of handlebars?
Our mounting systems include various spacers and adjustable clamps designed to fit standard handlebar diameters ranging from 22mm to 35mm. For non-standard setups, we also offer specialized stem and mirror mounts.
Does the Quad Lock system interfere with wireless charging?
Our standard cases are compatible with most third-party wireless chargers. For the best experience, we recommend using our MAG cases, which are specifically designed to align perfectly with MagSafe and other magnetic wireless charging accessories.
What is your shipping policy for international orders?
We ship globally from multiple regional warehouses to ensure the fastest delivery. Standard shipping typically takes 3-7 business days, and tracking information is provided via email as soon as your order leaves our facility.
What is the return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund, excluding shipping costs.
Is the Vibration Dampener necessary for my motorcycle?
While not mandatory, we highly recommend the Vibration Dampener for modern smartphones with sensitive OIS camera systems. It reduces high-frequency vibrations produced by motorcycle engines by up to 90%.